Work Experience

Community Manager
DEXTORO
2024 - Jan 2026
  • Managed and moderated Telegram & Discord channels with 1000+ members, ensuring safe and engaging discussions across multiple time zones
  • Organized and executed 15+ events, contests, and giveaways that increased active participation by 35% and doubled daily engagement metrics
  • Built clear community guidelines and strengthened member trust through transparent communication, reducing conflicts by 60%
  • Implemented automated moderation tools and bot integrations to improve response time and community security
  • Collaborated directly with CEO and development team to align community feedback with product roadmap
Community Moderator
RUNIGUN BOT
Jul 2024 - Nov 2024
  • Drove member engagement through targeted chats and campaigns, leading to 40% higher retention rates over 4 months
  • Monitored and resolved 100+ rule violations monthly, ensuring a positive and inclusive environment while maintaining fairness
  • Collaborated with admin team and 5+ moderators to create stronger connections between leadership and community members
  • Developed onboarding workflow that reduced new member drop-off by 25%
  • Created and maintained comprehensive FAQ documentation, reducing support tickets by 30%
Community & Social Media Manager
Rent AI
Mar 2024 - Aug 2024
  • Handled content moderation for 800+ member community and ensured compliance with platform and project-specific community standards
  • Supported onboarding and engagement of 200+ new members monthly, contributing to 150% user growth over 5 months
  • Built strong relationships with core members through personalized engagement, increasing sense of belonging and loyalty
  • Managed social media presence across Twitter/X and Discord, posting daily updates and maintaining consistent brand voice
  • Coordinated with marketing team to amplify campaign reach and engagement across all platforms